cancel
Showing results for 
Search instead for 
Did you mean: 
jaime25
Level 7

McAfee issues

Error code:Application cannot be executed.The file .exe is infected, ive been trying to install McAfee anti-virus but it cant open the .exe file

i need help

0 Kudos
3 Replies
Dinz
Level 16

Re: McAfee issues

Hi,

Are you receiving any malicious pop ups on the computer that the computer is been infected ?
Also provide some additional information like;

What is the operating system ?
Do we have a ny other antivirus installed in the computer

Regards,
Dinesh K

0 Kudos
jaime25
Level 7

Re: McAfee issues

Well the operating system is a Windows vista,and yes there is pop-ups from Windows Security Center telling me to activate my anti-virus software

i dont have any other Antivirus software.

0 Kudos
Dinz
Level 16

Re: McAfee issues

Hi Jaime25,

If your computer is already infected with a virus or other malware, this is supposed to happen while executing the file. I would recommend you stop the installation and run a scan for malware before attempting the install again.

The following document would help you in running an advanced scan, http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100054

Kindly report back if you have any issues.

Thanks,

Dinesh K

0 Kudos