Juliadif''s issue is different she has a McAfee subscription and should have the fix but still shows old Dell affid thus the tech coming comment. Yours is a partner install and those as I said were held up awaiting the next patch as some users were getting a major bug showing. this is fixed and is in the middle of the McAfee user roll-out after then the partners will get the fix. sorry but the bug was a more of an issue than the spinning blue thingy icon .
I would assume 2 weeks and the partner rollout should start. Touch wood
Thank you for your patience, and I can understand your frustration. Other than continue to wait for the Build, All I can suggest is to Uninstall/Reinstall to get the Version/Build with the (Fix) in it. I do know for certain Dell and other Partners are receiving it gradually.
Seasons Greetings to you also I wish you a 'Happy,Healthy,and Prosperous New Year'
All the Best,
Should it be the case you decide to Uninstall/Reinstall. Remove your Software from your Control Panel/Add/Remove/Programs/Features/Restart. Then run the MCPR Tool/Restart. Then reinstall from your account.
Or here are Guidelines/Instructions for assistance Uninstall Mcafee
AS CD said Dell users just got updated so yours should be around the corner. The partner rollout back a month was stopped due to a bug found in the partner version so they held the update of the partners till now.
I apologize for my delayed response. However I was tied up in 'Airport Traffic'. If it is any consolation, I did bring up your Name specifically. As Colleague PK mentioned, the issue presented for the other user is entirely different.
Please know that I can understand your frustration. Please keep checking your Version/Build Numbers and hopefully 'sooner than later' you will receive it.
All the very best,
This is incredible. Nearly 5 months and counting ! I still haven't got the promised update. How can a company like this leave a core product in such a poor state and for so long.
It also takes an age to do a scan ... and hogs resources completely for hours. 'Running in background' doesn't seem to help. I'm seriously thinking of ditching it now.