still no sign of an update to fix this .... it's taking forever!
my software keeps on updating but is still on build 4121 and the problem is still with me. This is really poor service from McAfee
Same here buster02. I purchased directly from McAfee but I'm with the opinion they can't fix the issue otherwise this would have been taken care of already.
So much for beta testing.....
The update that cures it is being distributed slowly. They always do it that way so that any additional and unanticipated problems can be nipped in the bud.
As far as beta testing goes, there are only a few volunteers on beta at the moment and in any case that version already had the fix ages ago and has no issues.
Alpha testing does occur extensively but they can't test every feasible scenario and setup so there are sometimes people who experience problems despite all the testing.
I'm a Moderator here and I still don't have the update on one of my set-ups, my others do and it works fine.
Finally signed up to this community because I can't stand with this update mess. Its been like several months with this issue. It is really strange to see that the fix is rolling out slowly?
What? Is this an Android update to roll out according to regions or other elements? Even if it is rolling out, how many got this update? Really bad to see a software like this from major player like Intel.
I've been an active forum member of other communities of Eset, Bitdefender and Kaspersky and saw bugs being fixed and implemented within 1 or 2 week. Here, it has been like 3 months and yet its still rooooooooooling? I purchased my Total Protection directly from McAfee but sill I'm waiting for the fix. Funny thing is the status bar icon is currently showing as being updated from hours, Lol.
I assume that you are referring to the 'Spinning Arrow/Checking for Updates issue? This issue has been resolved in MSC v14.0.5084/5120. With your Affid:0 by purchasing directly from McAfee (As I do myself) you should be updated soon.
I also run McAfee Total Protection , Affid:0/en-us. I was updated on Oct.14th/2015. As you can see also, other major players occasionally have similar issues http://www.computerworld.com/article/2983808/security/kaspersky-great-product-dreadful-installation-...
(Note) See next Reply/Screen Capture
All the very Best,
It determines if you purchased your software directly from McAfee, or through a Partner/ISP/Manufacturer. By your being a 'Direct Customer', I also feel that you should have received v14.0.5120 by now. However as it is being throttled out, depending upon your Geographical Location could factor in.
Having said this...I see that you are on the (en-us) Server as well. You can simply wait as you have, or quite possibly do a Clean Uninstall/Re-install from your account and should receive it. Should you decide to do so, Remove Your subscription from Programs and Features/Control Panel/Restart. Then use the latest (MCPR) Tool/ McAfee Consumer Products Removal Tool/ Restart. Then re-install from your account.
Or follow these Instructions; How to uninstall or re-install supported McAfee products using the Consumer Products Removal tool
Also if you would feel more comfortable having Technical Support assist you, you can contact them via Phone/Online Chat being more expedient. The number for US/North America is 1.866.622.3911 and it is ( Free). Services and Support for Home and Office
All the very Best,