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McAfee and Windows 8

Hi I've updated my labtop to WIN8 Pro and instaled Mcafee total protection,

I've several services not runing and it is impossible to uninstal mcafee

here after some errors

Product Name:AntiSpam
Product Version:12.6.144
Language:fr
Partner:550
            Health Check Details          
                  Registry                 10 Registry key(s) incorrect                      
                                Expected Registry Value not Present                                
                                Expected : present
                                Existing : not present
HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSK\Modules MSKEng
                                Expected Registry Value not Present                                
                                Expected : present
                                Existing : not present
HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSK\Modules MSKUpd
                                Expected Registry Value not Present                                
                                Expected : present
                                Existing : not present
HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSK\Modules MSKWM
                                Expected Registry Value not Present                                
                                Expected : present
                                Existing : not present
HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSK\Modules MSKXAI
                                Expected Registry Value not Present                                
                                Expected : present
                                Existing : not present
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSK80Service\ DisplayName
                                Expected Registry Value not Present                                
                                Expected : present
                                Existing : not present
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSK80Service\ ErrorControl
                                Expected Registry Value not Present                                
                                Expected : present
                                Existing : not present
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSK80Service\ ImagePath
                                Expected Registry Value not Present                                
                                Expected : present
                                Existing : not present
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSK80Service\ ObjectName
                                Expected Registry Value not Present                                
                                Expected : present
                                Existing : not present
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSK80Service\ Start
                                Expected Registry Value not Present                                
                                Expected : present
                                Existing : not present
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSK80Service\ Type

Product Name:SiteAdvisor
Product Version:3.4.195
Language:fr
Partner:550
            Health Check Details          
                  Registry                                       OK                    
                  File                 1 file(s) incorrect                      
                                Expected File not Present                              
c:\program files (x86)\mcafee\siteadvisor\elist.dat

Product Name:SecurityCenter
Product Version:11.6.443
Language:fr
Partner:550
            Health Check Detai
Process                                       OK                    
                  Service                 1 service(s) incorrect                      
                                Expected Service State Incorrect                              
                            Expected : running
                            Existing : stopped
                            Service :                             mcmscsvc "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc

do you have any tricks that I can use?

Thanks

4 Replies
exbrit
Level 21
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Message 2 of 5

Re: McAfee and Windows 8

impossible to uninstal mcafee

You mean it isn't listed in Control Panel > Programs?  See:  http://www.sevenforums.com/tutorials/77761-programs-features-uninstall-change-program.html

You can always run the MCPR cleanup tool downloadable from here:  http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Then reboot and try a fresh download from your online account.

Re: McAfee and Windows 8

Hi Peter,

yes program is listed, but when trying to uninstall i've a white windows and nothing happen.

I will run MCPR and reinstal. keep you posted.

thank's for the help

Re: McAfee and Windows 8

Hi Peter,

after running MCPR and full re install everything works fine.

Thanks a lot

exbrit
Level 21
Report Inappropriate Content
Message 5 of 5

Re: McAfee and Windows 8

That's good.  If you ever get that white window again it's either caused by jscript corruption or a strange font issue and the 'Blank' line in my signature below leads to a FAQ on it.