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McAfee Total Protection

Today I deinstalled McAfee Total protection 2012 from my 3 pc's, but I did not changed my account at McAfee.

After that I purchased via ING bank (rent-points) a new McAfee Total Protection 2013. This was done by a voucher from ING. I activate this.

Via my account I saw the possibility to install on 3 pc's, but after instal I recognized, that this were only upgrades of the 2012 program.

So I purchased  2013 and I get upgrade 2012 version. What will I have to do to get that 2013 version ?

Will I do this with complaint to ING or Mcafee ?

Please help my?


1 Reply
exbrit
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Re: McAfee Total Protection

I gave you your own thread as the subject is slightly different from that other thread you posted to.

You will eventually get the 2013 version automatically as long as your subscription is current.

I have no idea if ING as a reseller pass on upgrades promptly, assuming you download from their website?

Customer Service can help you with any account questions by phone or online chat:  http://service.mcafee.com/CustomerService.aspx?lc=1043&sg=CS&pt=1

Technical Support with any problems with the software itself:    http://service.mcafee.com/TechSupportHome.aspx?lc=1043&sg=TS

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Message was edited by: Ex_Brit on 25/05/13 9:43:15 EDT AM