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zumbaroni
Level 7

McAfee Total Protection unresponsive

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I have installed McAfee Total Protection on my Windows 7 PC and it is completely unresponsive. I try to open the UI by right-clicking the icon in the System Tray and choosing the appropriate option, but no windows pop up. I am attempting to uninstall the Suite so that I can reinstall it, but I have opened the uninstaller 10 minutes ago and all I see is a white square that I presume should have been the uninstaller UI.

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catdaddy
Level 20

Re: McAfee Total Protection unresponsive

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Moved from  Service and Support to General Discussion > Discussions

Did you follow the general protocol explained in this FAQ?

How To Uninstall/Reinstall McAfee Consumer Products EXCEPT Anti-Theft

Also make certain you have the latest Version of Adobe Flash Player installed. McAfee uses it and Internet Explorer to display the UI. If you still experience difficulty ,you can always seek Technical Support 24/7 and at no cost. Online Chat\Phone being the most expedient.

https://service.mcafee.com/webcenter/portal/cp/home/contact

I hope this helped..

All the very Best,

Cliff

Moderator

Consumer Products

Cliff
McAfee Volunteer
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5 Replies
catdaddy
Level 20

Re: McAfee Total Protection unresponsive

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Moved from  Service and Support to General Discussion > Discussions

Did you follow the general protocol explained in this FAQ?

How To Uninstall/Reinstall McAfee Consumer Products EXCEPT Anti-Theft

Also make certain you have the latest Version of Adobe Flash Player installed. McAfee uses it and Internet Explorer to display the UI. If you still experience difficulty ,you can always seek Technical Support 24/7 and at no cost. Online Chat\Phone being the most expedient.

https://service.mcafee.com/webcenter/portal/cp/home/contact

I hope this helped..

All the very Best,

Cliff

Moderator

Consumer Products

Cliff
McAfee Volunteer
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zumbaroni
Level 7

Re: McAfee Total Protection unresponsive

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Thank you. That helped removing it. Unfortunately, re-installing and downloading the latest Flash did not resolve the UI issue.

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Peacekeeper
Level 20

Re: McAfee Total Protection unresponsive

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I would add this might assist if CD's suggestions do not.  Then call support if below not applicable

Blank page in security centre

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zumbaroni
Level 7

Re: McAfee Total Protection unresponsive

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Unfortunately, none of the methods worked, including the workaround, even though all 3 services were registered successfully.

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Peacekeeper
Level 20

Re: McAfee Total Protection unresponsive

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So now best you call support for your country and let them sort the issue out.

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