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sawp
Level 7
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Message 1 of 5

McAfee Service Host 80% disk utilization

Laptop Spec :Window 8.1 64 bit, intel i3 1.9 GHZ, RAM 6 GB

As you can see, McAfee Service is using 80% of disk and I am not running mcafee scanner.Normal usage Usually fluctuate between 50-90%. How do i troubleshoot it?. Thank you

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4 Replies
exbrit
Level 21
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Message 2 of 5

Re: McAfee Service Host 80% disk utilization

Make sure Windows is totally up to date, including any parts of it you may never use (IE11 for instance - the McAfee User Iinterface uses it), then try running the Virtual Technician to see if it finds and fixes anything:  http://mvt.mcafee.com/

Also check to see if you have any rival software still installed as it could be interfering.

exbrit
Level 21
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Message 3 of 5

Re: McAfee Service Host 80% disk utilization

Moved to Consumer > General.

sawp
Level 7
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Message 4 of 5

Re: McAfee Service Host 80% disk utilization

thank you for your advice. unfortunately not working for me. still high usage.

  1. I have installed all window Important Update (including IE and NET framework)
  2. run MVT = found nothing wrong
  3. I only have CCleaner and Malwarebytes (both are rarely used)

i googled and found related discussion suggest to reinstall McAfee but afraid to do so


exbrit
Level 21
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Message 5 of 5

Re: McAfee Service Host 80% disk utilization

I would contact Technical Support for their advice.

Meanwhile make sure that Malwarebytes is not using active protection.

See "Contact Support here:  Consumer Technical Support (alter Country @ top right as needed)