cancel
Showing results for 
Search instead for 
Did you mean: 

McAfee Quarantines PMDG Installation Files RealProtect and Counter.dat

Hi I am wondering if anyone has installed the latest PMDG Queen of the skies - 8 to have McAfee quarantine two files (PMDG_Updater_744_XSE.exe and Counters.dat) both reported as a threat called Real Protect-EC! BC04FA5016C4 ? Believe this is not a genuine threat. Thanks.

1 Reply
Moderator selvan
Moderator
Report Inappropriate Content
Message 2 of 2

Re: McAfee Quarantines PMDG Installation Files RealProtect and Counter.dat

Hi @Justfumes

Please follow this article if you feel that the detection is incorrect. It is best to update both McAfee and the PMDG application before submitting the request.

McAfee Support Mobile App Available
With the new McAfee Support Mobile App you’ll be able to update, close, and view service requests on your mobile device. The app will also notify you when one of our technical support engineers update a service request. Download the Android version from Google Play and the iOS version from the Apple App Store today!