We're in IL, and after repeated attempts of manually checking for updates, we're still stuck on 16.0 R14. Of course, pehaps being in Hellinois is the problem. LOL!!
Based on what I see in this thread, this PC is not an isolated incident of the upgrade not happening. My wife's PC is having the same issue as well. How many thousands of your customers are having this same problem? After all, updates are supposed to be automatic, are they not?
@DreamsComeTrue ..... I was going to try uninstall/re-install myself. I won't bother now that you've tried that and it still didn't get you to R15.
This is really annoying. There must be so many PCs out there running Outlook on Windows 7 - it's amazing that the bug was not caught in testing before release. And then the incredibly slow roll out of the fix is bizarre - it's been 6 weeks now since @selvan showed us a screenshot of it installed on a PC.
I have been accidentally crashing my Outlook since early August - the right-click habit is a difficult one to break!.
McAfee please speed up the roll-out. Apple makes their new OS available to everyone on the same day - why are your processes so different?
You can disable the addon in Outlook to avoid the crashing but at the expense of reduced security. I did this to avboid retraining myself not to use the right click function 🙂