cancel
Showing results for 
Search instead for 
Did you mean: 
edpeacock
Level 7

McAfee Internet Protection Problems?

Jump to solution

For the last several months, McAfee Internet Protection gets stuck "installing", the shred function will not work and the virus scan will not work. I have uninstalled and reinstalled, contacted support and they have uninstalled and reinstalled. This works for a short period and then the problem reappears. Does anyone have any suggestions?

0 Kudos
1 Solution

Accepted Solutions
catdaddy
Level 20

Re: McAfee Internet Protection Problems?

Jump to solution

Discussion successfully moved from "My Account" Online to General Discussion

Cliff
McAfee Volunteer
0 Kudos
2 Replies
exbrit
Level 21

Re: McAfee Internet Protection Problems?

Jump to solution

Are you using Registry Cleaners of some sort?    If so, stop as they are dangerous and if there's a restore button on it use that and see if the functions return.  Have you any other A/V software installed?   Is Windows up to date?

This can also happen if you are in the habit of using System Restore repeatedly.  It should only be used in dire emergency.

Check for spyware using AdwCleaner and maybe MalwareBytes Free from this link:

Run the Virtual Technician to see if it can find and fix problems.

If not lower down that page click Contact Support, tell Technical Support all that you've tried and ask for the case to be escalated.

0 Kudos
catdaddy
Level 20

Re: McAfee Internet Protection Problems?

Jump to solution

Discussion successfully moved from "My Account" Online to General Discussion

Cliff
McAfee Volunteer
0 Kudos