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mwalthewmark
Level 7

McAfee Installer Bad Image

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I'm trying to install Internet security. Approximately 80% through, I get the error message:

Install.exe - Bad Image

C:\Users\***\AppData\Local\Temp\CSISCache\Install\Download_Files\default\msc\mcmscins.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

Followed by: Sorry, your McAfee software couldn't be installed.

I've followed the instructions through How to Fix this - running the virtual technician and the software removal tool. I've also cleared my cache, and deleted all temporary files on my laptop - no difference. I've tried running the installer in safe mode, but the same error appears.

Software: Internet Security

OS: Windows 7 Home Premium (32 bit)

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1 Solution

Accepted Solutions
Peacekeeper
Level 20

Re: McAfee Installer Bad Image

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Try that fix. Also before running the installer again run the MCPR tool in case parts of the old install remain.

8 Replies
Peacekeeper
Level 20

Re: McAfee Installer Bad Image

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Try that fix. Also before running the installer again run the MCPR tool in case parts of the old install remain.

Peacekeeper
Level 20

Re: McAfee Installer Bad Image

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So it worked or you now hopeful?

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mwalthewmark
Level 7

Re: McAfee Installer Bad Image

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Thank you for your help.

After following the instructions in the link, and using a different browser, Internet Security is installed and running.

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Peacekeeper
Level 20

Re: McAfee Installer Bad Image

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Thanks for the update

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catdaddy
Level 20

Re: McAfee Installer Bad Image

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Locking this thread as it is 'Correctly answered'

Cliff
McAfee Volunteer
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rafaMCS
Level 7

Re: McAfee Installer Bad Image

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Could you please advice where the mentioned link with the solution is?

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ubermensch
Level 7

Re: McAfee Installer Bad Image

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Where's the link? I can't seem to select the link to reveal the solution.

 

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catdaddy
Level 20

Re: McAfee Installer Bad Image

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Moved from Community Support to General Discussion >Discussions

Cliff
McAfee Volunteer
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