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pawanmusale
Level 8

McAfee Firewall Turning Off

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Hello

I have Winows 7 on my laptop and have McAfee anti-virus. Since last few weeks, my firewall is continuously turning off. If I turn it on, it stays on momentarily and turns off again. I also receive the message 'Your computer is at risk'. I have Spybot-Search and Destroy installed on my laptop; however it too hasn't detected any malware. I am sure that there is something wrong. Kindly help me in fixing this problem.

Thank You

Regards,

Pawan

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1 Solution

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pawanmusale
Level 8

Re: McAfee Firewall Turning Off

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Hello Community,

Karthik Shankar has assisted me in fixing this issue. The problem is solved now and this post can be closed.

Karthik, Thank you very much for looking into this and fixing it over the remote session.

Regards,

Pawan

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7 Replies
pawanmusale
Level 8

Re: McAfee Firewall Turning Off

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I ran MVT and it found 10 problems. However it did not fix all if them. I am attaching the logs herewith.

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Peacekeeper
Level 20

Re: McAfee Firewall Turning Off

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Best to let support comment on the logs they can read them it is their job.

That said go to start run and type services.msc and check that the windows firewall service is set to started and automatic.

Is the spybot program the free 1 or paid ie does it have real time scanning active?

Run a scan with some of the other scanners here

McAfee Communities: Anti-Spyware, Malware & Hijacker Tools

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karthiks
Level 12

Re: McAfee Firewall Turning Off

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Hi Pawan,

Please check this Thread HERE and get the details i have asked for so that we can proceed further. Thanks,

Message was edited by: karthiks on 11/28/12 5:36:55 PM CST
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pawanmusale
Level 8

Re: McAfee Firewall Turning Off

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Hi Karthik,

I have IE 9, Firefox 17.0

Windows 7 Home Premium

Base Filtering Engine service is running but Windows firewall is not. I tried to start it, but it failed. Details are attached to this email.

Thanks

Pawan

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karthiks
Level 12

Re: McAfee Firewall Turning Off

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Pawan,

As I reported in the earlier thread, the problem is only with Windows Firewall. Some of the registry entries of the Windows Firewall are missing on your machine. So I have sent you an email requesting for some details so kindly update me so that we can proceed on this issue further.

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pawanmusale
Level 8

Re: McAfee Firewall Turning Off

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Hello Community,

Karthik Shankar has assisted me in fixing this issue. The problem is solved now and this post can be closed.

Karthik, Thank you very much for looking into this and fixing it over the remote session.

Regards,

Pawan

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exbrit
Level 21

Re: McAfee Firewall Turning Off

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Glad you are OK now, thanks for posting and all the best.

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