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suz
Level 7
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Message 1 of 3

Malware popup "Genuine Microsoft".

Can someone Tell me how to get rid of this nasty "Genuine Microsoft" popup. It is there every time I turn on my computer.

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Hayton
Level 18
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Re: Malware popup "Genuine Microsoft".

Post a screenshot so we can see what you're referring to. Could be an OEM or a Microsoft thing.

exbrit
Level 21
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Re: Malware popup "Genuine Microsoft".

Is this the 'Windows is not genuine" popup?   Have you changed your product key for Windows or reinstalled the system lately?   That usually happens with OEM reinstallations and is often solvable by using the phone activation solution, i.e. phoning Microsoft to activate.

Of course even that wont work if the key is not genuine.

You can tell if Windows is activated correctly by right-clicking 'Computer' on the desktop or in the Start Menu and selecting Properties, then scroll down to the bottom.  (My Computer in XP)

Capture.JPG

If it's malware by the above name there is a tutorial here:  http://malwaretips.com/blogs/genuine-microsoft-software-virus/

Message was edited by: Ex_Brit on 24/08/13 7:09:58 EDT AM