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Suedeb1
Level 7

MVT trouble

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After removing a trojan, I had to reinstall Windows and now can not find McAfee...went to my account, downloaded it again but got error saying "could not install any of the security features..I ran MVT and got message cannot find McAfee products on your system...Can someone help please?  thanks.

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1 Solution

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7 Replies
Aldrin
Level 12

Re: MVT trouble

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Since you have reloaded Windows, you need to get all the latest Windows Updates installed in the computer. So check for Windows Update and install all the available important updates and then re-try the installation. It should work.

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Suedeb1
Level 7

Re: MVT trouble

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Thanks for your help but I did check for updates and re- downloaded McAfee from my account and it still says "could not install security features" so I ran MVT and this time it said no problems found so tried downlaoding McAfee again and it still says can not find....and ran MVT once again and still says no problem  found.

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Peacekeeper
Level 20

Re: MVT trouble

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Also before retrying run MCPR removal tool in case any part of mcafee got installed then reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

Then retry the install after all updates

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Suedeb1
Level 7

Re: MVT trouble

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Thanks Tony...I can not get the MCPR tool to run...I get the message that it can't be found....ugh!!  LOL

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Suedeb1
Level 7

Re: MVT trouble

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Tony..thank you so much...that did the trick...I can use my computer again and not be afraid.....again...thank you!!

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Peacekeeper
Level 20

Re: MVT trouble

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No problem glad to help

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