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MBAMSwissArmy install triggers bad_pool_header BSOD in Windows 10

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My PC experienced a Blue Screen of Death just now. Checking through the event logs, the last thing before the BSOD was:

A service was installed in the system.

Service Name:  MBAMSwissArmy

Service File Name:  C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys

The system fell over immediately following that.

I was working on something intricate and it's lost now.

1 Solution

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Re: MBAMSwissArmy install triggers bad_pool_header BSOD in Windows 10

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I think perhaps there is some confusion - MBAM is MalwareBytes Anti Malware - it's NOT a McAfee product, it's made by a completely different company.

The MalwareBytes forum can be found at Malwarebytes Community

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exbrit
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Message 2 of 9

Re: MBAMSwissArmy install triggers bad_pool_header BSOD in Windows 10

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Moved to the General Discussion area.

See if MBAMSwissarmy is in the quarantine folder under Navigation > Quarantined and Trusted Items, if so try restoring it and then trusting it.   This is an old problem that's been going on for years with various antivirus vendors involved.

This thread at MBAM Forums may help. you may want to post logs there as advised in the 1st response:  I'm getting BSOD when scanning (mbamswissarmy.sys) - Malwarebytes Anti-Rootkit BETA Help - Malwareby...

If this is MBAM Anti-Rootkit Beta, then there's no support here for any beta 3rd party software.  I suggest uninstalling it as regular MBAM Free has an anti-rootkit provision built-in.

exbrit
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Message 3 of 9

Re: MBAMSwissArmy install triggers bad_pool_header BSOD in Windows 10

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BTW I located my MBAM (regular software) mbamswissarmyknife.sys in Drivers in system32 and right-click, scanned and nothing detected, so I think you must be using untested or Beta version of MalwareBytes software perhaps.

In any case this isn't the spot for their support.

Re: MBAMSwissArmy install triggers bad_pool_header BSOD in Windows 10

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I'm not using beta.

I'm just using the regular mcAfee updates. Fully patched win 10. Nothing special.

If Mcafee is pushing out untested or beta code to its end users I think we have bigger issues!

exbrit
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Message 5 of 9

Re: MBAMSwissArmy install triggers bad_pool_header BSOD in Windows 10

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I doubt that as it has a separate beta testing programme which is available to the public.  What makes you think McAfee is to blame here?   As I said, McAfee isn't detecting that same .sys file on my rig.

mbamswissarmy belongs to either Malwarebytes Anti-Malware or to its beta Anti-Rootkit software.

exbrit
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Message 6 of 9

Re: MBAMSwissArmy install triggers bad_pool_header BSOD in Windows 10

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It would also help to know exactly what name and version of MBAM software you have installed.

Re: MBAMSwissArmy install triggers bad_pool_header BSOD in Windows 10

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I think perhaps there is some confusion - MBAM is MalwareBytes Anti Malware - it's NOT a McAfee product, it's made by a completely different company.

The MalwareBytes forum can be found at Malwarebytes Community

Re: MBAMSwissArmy install triggers bad_pool_header BSOD in Windows 10

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Gah! (redfaced) - sorry! you are correct! I realize it's not the Mcafee product, it's malwarebytes. Thanks all and apologies.

exbrit
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Message 9 of 9

Re: MBAMSwissArmy install triggers bad_pool_header BSOD in Windows 10

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No problem, I thought my first response was enough to tell you that.   LOL, no big deal.