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Los of network connectivity after a recent McAfee update - link to FAQ broken

My internet provider (Century Link) says this is the reason that my internet connection has gone out 6 times today. I found this but the link below - TS101446 - is broken (gets me to a 404 page only.) Any suggestions on where I can get some help on this issue?  Thanks.
From this on this community page:
Announcement:                Loss of network connectivity and/or errors after a recent update           

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Some customers may experience a loss of network connectivity and/or errors in McAfee Security Center after a recent update.

Please see the following FAQ for two solutions to the problem:

TS101446

Doug Richards

Tier 3 Team Lead

McAfee Support