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paris1880
Level 7

Local Network Adaptor Problems after Mcafee Update - corrupts internet connection

Hello, I am running Windows Vista with a wired modem and Safari as a browser.

I noticed that last time I installed an update for Mcafee, I would get an error message that says, you are not connected to the internet.  Then it would prompt me to diagnose.

After resettin the local network adaptor, it would work.  This happened every time I started up the computer.  Yesterday, It installed the latest version of Mcafee and it did the same thing,

only this time, resetting did not fix it, nor did trying to find the latest soffware for the adaptor.  The only thing that fixed it was to turn off the computer and unplug the moden.  I am worried that

next time I got to log on, I will have to do the same process.  How can I fix this? 

Thanks!

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2 Replies
karthiks
Level 12

Re: Local Network Adaptor Problems after Mcafee Update - corrupts internet connection

Hi,

Uninstall McAfee and check you are having the same problem with your Local Area Connection, if do please call your internet provider and check with the problem. If problem is fixed after uninstalling the McAfee, reinstall the McAfee by following the below steps and check with your problem.

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paris1880
Level 7

Re: Local Network Adaptor Problems after Mcafee Update - corrupts internet connection

Ok, I will try that and see. 

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