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LiveSafe installation hangs at 83%

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Hi,

I'm trying to install LiveSafe on my computer. The first part of the installation went fine, then I was asked to reboot the computer which I did. Upon starting the computer again I pressed McAfee Security Scan plus on the desktop, a installation screen was started, it performed the information control, proceeded to the system control but is now stuck at 83% with the encouraging message "You are almost there - we are installing the program now". There has been no progress for the past hour and I'm not able to do anything about the installation. Any advice?

Best regards

Michael Berglund

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1 Solution

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Re: LiveSafe installation hangs at 83%

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@Michael Berglund

Please run MCPR and Reboot the computer. Run MVT and retry the installation.

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5 Replies
catdaddy
Level 20

Re: LiveSafe installation hangs at 83%

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It seems that you have inadvertently installed (McAfee Security Scan Plus) which is basically a 'Marketing Program'. Usually installed when updating Adobe Flash Player\other programs, and it is bundled with the download. My Recommendation is to go to your Control Panel\Programs and Features and uninstall\Restart.

Upon doing so, see if your installation of Livesafe Completes. Should that not be the case, kindly post back for further assistance, or alternatively you can contact Technical Support 24/7 (Free) of charge: https://service.mcafee.com/webcenter/portal/cp/home/contact

All the Best,

Cliff

Moderator

Consumer Products

Cliff
McAfee Volunteer
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Re: LiveSafe installation hangs at 83%

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@Michael Berglund

Please run MCPR and Reboot the computer. Run MVT and retry the installation.

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catdaddy
Level 20

Re: LiveSafe installation hangs at 83%

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That Indeed will\should work. Having said that..Please uninstall McAfee Security Scan Plus ​as it is not needed.

Cliff
McAfee Volunteer
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Re: LiveSafe installation hangs at 83%

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Thanks a lot for your information. I have done as suggested above and it's now working perfectly.

Many thanks!!

Best regards

Michael

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catdaddy
Level 20

Re: LiveSafe installation hangs at 83%

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Glad that all is OK

Regards,

Cliff\CD

Cliff
McAfee Volunteer
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