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Just installed McAfee and now my camera can't download pics to computer

I just recently installed Mcafee and now for some reason I can't download pictures to my computer.  I have Windows 7 and the camera use to download just fine.  Now when I plug the camera into the USB connection I get a beeping sound as if McAfee doesn't like this, but no dialog box pops up and says it has been blocked or anything like that.  Any suggestions?  Please help.

3 Replies
ajacobs
Level 12
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Message 2 of 4

Re: Just installed McAfee and now my camera can't download pics to computer

I moved this to the Home and Home Office area.

I'm not sure how to troubleshoot this as it sounds related to a McAfee product issue. My first suggestion would be to try uninstalling, and then upload the pictures.

Perhaps somene with more product experience has some insight...

Dinz
Level 16
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Message 3 of 4

Re: Just installed McAfee and now my camera can't download pics to computer

Hi,

Please open security center and let us know whether it states Am I protected YES or Your computer is secure ?
Also let us know did you make any recent changes to the computer ?

Regards,
Dinesh K

Re: Just installed McAfee and now my camera can't download pics to computer

It does say Yes I am protected