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Is this email genuine

I have just received an email from <>

saying i have a new identity alert and to click on link. i had only just undertaken scan which had no issues so i am a little confused?

2 Replies

Re: Is this email genuine

The last part of the email address is legit ie I would suggest 3 things

1. check your notifications  or rather the security report on your Livesafe (assuming this is your program) and see if the noticication is there.

2. Without clicking on the link see where it is going.

3. If then still in doubt call support they will be able to help you immediately. and follow the options to call support


Re: Is this email genuine

Thanks Tony, I actually received that same message today 7/28/2020. However when I went into total protection / notifications / security tab...nothing to report. Maybe best to just call support?
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