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cbrown0814
Level 7

Internet Explore won't open after McAfee Internet Security upgrade/renewal

I renewed and downloaded the McAfee Internet Security package.  Two computers are fine(1 windows vista wireless connection, 1 windows XP wired connection), one computer running Window XP wired connection look 30 minutes for my home page to open up.  I uninstalled the McAfee and my homepage loaded right away.  What could be causing the conflict?

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5 Replies
Dinz
Level 16

Re: Internet Explore won't open after McAfee Internet Security upgrade/renewal

Hi,
Please provide some information about the computer like ;
What is the version of internet explorer in the computer ? (IE 6/7/8)
Do you have any other browser installed, if so ; do you have the problem in the other browser ?

How old is this computer ?


Thanks,
Dinesh K

on 11/25/09 12:57 PM
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cbrown0814
Level 7

Re: Internet Explore won't open after McAfee Internet Security upgrade/renewal

Internet explorer 8

Computer's 4 years old

No other browser

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Aldrin
Level 12

Re: Internet Explore won't open after McAfee Internet Security upgrade/renewal

Hello,

What is the version of McAfee thats getting installed? Do you have McAfee Site Advisor installed? If so try to disable the Site Advisor add-ons through - Internet Options> Programs> Manage Addons> and check the status..

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cbrown0814
Level 7

Re: Internet Explore won't open after McAfee Internet Security upgrade/renewal

After a few hours on the phone with tech support we concluded that my machine will not run the McAfee Internet Security, so we removed it and installed the McAfee Virus Scan Plus package.  Everything is good now!

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BalaSGS
Level 7

Re: Internet Explore won't open after McAfee Internet Security upgrade/renewal

Hi

Glad to know that....., if you have any other issues/concerns with McAfee product please do let us know or create a new thread.

Thanks

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