I saw an offer on the McAfee UK site for Total Protection and as my Internet Security subscription was due for renewal, decided to change. Having gone through the purchase process I clicked on the download link in the email and ran the install software, but it stops at 33% everytime I run it.
Does anyone have any ideas as to what may be wrong here. I tried installing in safe mode, but it needs a Network connection. I also still have Internet Security Installed and am loathe to remove it whilst connected just in case the install still fails and I left without Anti-virus.
I did download the software again, but this time the file that was downloaded was less that a third of the size of the original one.I haven't tried installing this as yet.
Re: Installation of Total Protection freezes at 33%
In order to properly Download and Install your (New) Software. You must remove your existing Software that has expired first from your Control Panel/Programs and Features/Restart. Then follow up with the MCPR
tool to remove any remnants.
Then of course go to your account and follow instructions.