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I have just renewed my package but I thought it updated automatically without downloading again

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I have just renewed my AntiVirus software for anther year but it doesn't appear to have updated the Dashboard that you load when you need to run a scan etc

The subscription section still states 11 days left to renew but when I go to my account it says 2017 it will expire

Do I still need to click on the Download button within my account or will my software renewal date update automatically

Any help and advise would be much appreciated

1 Solution

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Re: I have just renewed my package but I thought it updated automatically without downloading again

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Just found out it does update without a reinstall

In the toolbar you need to right click the McAfee icon and select Verify Subscription and this will update the subscription to show 1 year plus any remaining days from the previous subscription

Hope this helps

4 Replies

Re: I have just renewed my package but I thought it updated automatically without downloading again

Jump to solution

Just found out it does update without a reinstall

In the toolbar you need to right click the McAfee icon and select Verify Subscription and this will update the subscription to show 1 year plus any remaining days from the previous subscription

Hope this helps

Re: I have just renewed my package but I thought it updated automatically without downloading again

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I apologize for not seeing your response. Glad that all is okay

If it is all the same with you, I will mark your reply as 'Correct Answer'

All the Best,

CD

Cliff
McAfee Volunteer

Re: I have just renewed my package but I thought it updated automatically without downloading again

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,

             If you renewed your subscription, it should automatically pick up when your expiry date expires. If this is not the case I would contact 'Customer Service'. You should also receive a notification from McAfee. Once your renewal takes effect.

All the Best ,

CD

Cliff
McAfee Volunteer

Re: I have just renewed my package but I thought it updated automatically without downloading again

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Moved to Consumer > General Discussion > Discussions

I might add also,it would have 'Automatically Renewed" if you had Automatic Renewal Settings on. Generally 30 days before your expiry date. If I may ask, did you renew (Directly) from McAfee? Or are you subscribed through your ISP/Manufacturer/or 3rd Party?

Cliff

Moderator

Cliff
McAfee Volunteer