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I cant run the downloaded pack of antivirus.

Dear Team,

I have purchased Dell Inspiron and along with the laptop I got the Mcafee Protection via Dell. I have got uninstall by other person and now I am trying to reinstall it and downloaded from My accounts in  Mcafee software but the program is not running for installation and it is not showing anything for installation. I want to use the Mcafee Antivirus in my new Laptop. Please, help me to solve this issue. Your quick response is very much appreciated.

4 Replies
Reliable Contributor catdaddy
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Re: I cant run the downloaded pack of antivirus.

Discussion successfully moved from Active Response to General Discussion

Cliff
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Reliable Contributor catdaddy
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Message 3 of 5

Re: I cant run the downloaded pack of antivirus.

McAfee KB - How to remove McAfee products from a PC running .

Download the  MCPR tool. and run to remove any remnants. Then install.

Cliff
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Re: I cant run the downloaded pack of antivirus.

Download again via the website?

Reliable Contributor catdaddy
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Message 5 of 5

Re: I cant run the downloaded pack of antivirus.

Scroll down the page of the FAQ and use the (Dell) link provided. I f you need assistance, Contact technical support  McAfee Consumer Support Portal

Cliff
McAfee Volunteer

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