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I am having trouble with the at&t mcafee antivirus software.

when i try to install it, it says that i need to uninstall at&t internet security suite. i've had that uninstalled for months now. it won't continue the installation until it is gone.

3 Replies
exbrit
Level 21
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Message 2 of 4

Re: I am having trouble with the at&t mcafee antivirus software.

If it was AT & T/McAfee then run the MCPR removal tool listed under Useful Links above and reboot then retry.

If it was some other brand of protection then you'll have to check with AT & T as to what it was.

Re: I am having trouble with the at&t mcafee antivirus software.

it is the at&t/mcafee antivirus software that i am trying to reinstall. the mcpr removal tool did not work. any other ideas?

exbrit
Level 21
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Message 4 of 4

Re: I am having trouble with the at&t mcafee antivirus software.

I would then contact Technical Support Chat via the "Useful Links" at the top of the page.