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aaa
Level 7

I Your subscription has been verified - Does it mean licence is still active.

I purchased Mcafee anti virus plus between Feb 25th 2010 and Feb 28th Feb 2010 and got registered also at the same time. After that I formatted my system. I forgot my user name and password. I reinstalled Mcafeee antiv virus plus after formatting. When I try to register with new user ID and Pass word, It is saying no product is registered with this a/c.  But when I try to verify my subscription, It is saying "Your subscription has been verified"

Does it mean that my licence is active or not ? .Actually my licence will expire between Feb 25th to Feb 28th of 20111

How should I know my licence expiry date

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2 Replies
Peacekeeper
Level 20

Re: I Your subscription has been verified - Does it mean licence is still active.

Does the product say an expiry date in the Security centre when you open it?

This question really 1 for customer service see link in useful links tab above. Chat with them though why are you worried as u said it expires in 10 days.

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Dinz
Level 16

Re: I Your subscription has been verified - Does it mean licence is still active.

Are you able to view your active subscriptions ?? Could you please login to you account page here : http://us.mcafee.com/root.login.asp and let us know the same. If you are then, right click on M icon at the system tray and click on product setup/Activate and then try to complete the registration with the same credentials.

If you are not, please run the McAfee virtual technician from here : http://mvt.mcafee.com and post back you session id

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