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Message 1 of 8

How to Exclude Folder or Drive from All Access Real-time Protection

I installed McAfee All Access Internet Security as part of the Time-Warner package.  I want to exclude an entire drive from real-time scanning.  I cannot figure out how to do it.  Any help, or is this just a limitation and can't be done with McAfee?

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Re: How to Exclude Folder or Drive from All Access Real-time Protection

This is no longer possible with the new LAM engine that everyone is getting gradually.  The software only scans a drive or a folder if you access it.

Only individual files can be excluded.

Are you asking where to find this setting?  What interface do you have, green or the new blue one?

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Re: How to Exclude Folder or Drive from All Access Real-time Protection

This feature needs to be added back.  I have the same issue, i have a folder I do not want scanned and it has several hundred files, and this will take forever to add and manage.

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Message 4 of 8

Re: How to Exclude Folder or Drive from All Access Real-time Protection

Time Warner has been acquired By Spectrum/Charter. Are you subscribed directly from McAfee,or through your Internet Provider? Regardless as Ex_Brit has explained that this due to the Next Generation Scanning engine.

Please refer to the following comments from the Virus Scan Product Manager;

Cliff
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Re: How to Exclude Folder or Drive from All Access Real-time Protection

"McAfee Product Manager, here.  I'll take a crack at explaining how we've changed the scanning technology & why.  But let me first encourage those of you who like the ability to scan a particular file or drive that we are currently working on re-adding that to the product."

Maybe i am missing something does this also applied to excluding Folders from the Real-time scanner.

Also this is from June 12, would think this would be available now.  Definitely should not take a month+ to add this and do the required do the required regression testing.

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Re: How to Exclude Folder or Drive from All Access Real-time Protection

Real time scanning has never had folder exclusions. Custom scanning did as did scheduled scan and custom scan excluded disks you choose as well. This was in 14.* versions 15 and 16 versions are a new scanning engine as Cd and Peters say.

The ability to scan a particular file or drive is there in the right click option of custom scan (the new one) you can right click on the drive or folder in windows explorer and scan it. Not it scans only files it knows can carry virus loads so the scanning total of files will be lower than you expect.

There is an update coming to scanning in August 1 so we shall see if any change but I think it is more in relation to the scanned file total shown.

PS I have asked that manager for confirmation whether he meant readding exclusions

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Message 7 of 8

Re: How to Exclude Folder or Drive from All Access Real-time Protection

It is now February 2018 and AFAIK it is still not possible to exclude a directory (folder) from real time scanning.  Is it time to change to AVG I wonder?  Very easy to configure what I need there there. 

I have two machines, one with McAfee and the other with AVG working over lan on common database on one machine; not an unusual method of working .   Real time scanning slows things down to the point of being unworkable.  There are hundreds of files in the shared directory and in no way is it practicable to enter each one as an exception in McAfee. 

Does anybody have a solution or should I just put AVG on both machines?

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Re: How to Exclude Folder or Drive from All Access Real-time Protection

I have McAffee LiveSafe 16.0 R23, which came with my new personal Windows 10 PC. I am an ethical security tester (CISSP, C|EH) doing penetration testing for my company, and as such, I have all of my testing tools on one disk. That's for a reason. Some of these tools cannot be replaced as they are no longer actively supported, or available, but they still do the job for which they were intended very well. All total, this amounts to 273 Gb of tools that I keep for my work The LiveSafe product does not allow me to exclude that drive. It came with my new PC so I decided to give it a try. My former AV product, Norton Internet Security, does allow for full drive exclusion. So does McAfee intend to support this capability, or do I need to move back to my former product? Please understand, I'm not attacking or challenging your strategy or demeaning your product. It's a good product with apparent limitations for my needs. I'm simply asking about your intended product development direction so that I can make an appropriate decision as to how to protect my PC while protecting my tools and way of making a living. Thanks for your time.

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