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How to Contact Support in McAfee GUI

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Yes... McAfee does a great support work... That is true...

The only point I don't like is: why is there no direct button in the McAfee GUI, where I can chat directly with the support?! This should be integrated...

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Reliable Contributor catdaddy
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Message 2 of 6

Re: How to Contact Support in McAfee GUI

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Hi Mate,

         1. Simply open your McAfee GUI

        2. Click on Account

        3. Click on Contact us

        4.  Click on McAfee Support Website

        5.  Select your method of Contact.

Version/Build

16.5.190

Cliff
McAfee Volunteer
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Reliable Contributor catdaddy
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Message 2 of 6

Re: How to Contact Support in McAfee GUI

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Hi Mate,

         1. Simply open your McAfee GUI

        2. Click on Account

        3. Click on Contact us

        4.  Click on McAfee Support Website

        5.  Select your method of Contact.

Version/Build

16.5.190

Cliff
McAfee Volunteer
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Re: How to Contact Support in McAfee GUI

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Is the Login to the support page automatically?!

Reliable Contributor catdaddy
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Message 4 of 6

Re: How to Contact Support in McAfee GUI

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I am not sure what you are asking? But yes,you are directed to contact Support through the GUI. Surely that would suffice !  And yes it is through the McAfee interface.

Cliff
McAfee Volunteer

Re: How to Contact Support in McAfee GUI

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I tried it right now, and you don't have to login... You can directly Chat

Thanks for this tipp

Reliable Contributor catdaddy
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Message 6 of 6

Re: How to Contact Support in McAfee GUI

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You are perfectly Welcome   If it's the same to you, could you mark this as 'Correctly Answered/Solved? To benefit others .....

Thank you

Sincerely

CD

Cliff
McAfee Volunteer