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nerdone
Level 7

How do i know if my McAfee software I just downloaded is working?

How do I know if the McAfee software I just downloaded is working?  I know I had a virus before I downloaded the service but it has not shown that it has cleaned my computer.  I clicked on run but nothing happened.  I looked on the McAfee site but there was a zillion different places to email.  Can somone help!  I had to remove my other virus protection to download the McAfee and I want to be sure I have protection. 

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exbrit
Level 21

Re: How do i know if my McAfee software I just downloaded is working?

Well firstly the installer would have told you that the software installed successfully, or not.  You would see a McAfee icon next to the system clock which when double-clicked or right-clicked would open SecurityCenter.

Causes of failure can be infection in which case run Stinger and/or Malwarebytes Free from this link:  Anti-Spyware/Malware & Hijacker Tools

or.....other security software still installed, in which case remove it.  By the way Malwarebytes will prevent McAfee from installing so temporarily uninstall it before trying.

Any problems installing Technical Support is a free phone call away or you can use the Online Chat client, all linked under Useful Links at the top of this page.

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McAfee Employee

Re: How do i know if my McAfee software I just downloaded is working?

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