cancel
Showing results for 
Search instead for 
Did you mean: 

How do I remove folder called "Mcafee Vaults"?

Jump to solution

When I purchased All Access 2015, I saw the option to install the Vault software.   I now realized that I don't want to use this.

However, it placed a folder called "Mcafee Vaults" in my documents folder.    I am trying to delete but it won't let me.

How do I remove this folder?

Please help.  Thanks.

1 Solution

Accepted Solutions

Re: How do I remove folder called "Mcafee Vaults"?

Jump to solution

This is a problem I encountered 4 years ago and after several hours of calling McAfee and 20 some odd tickets later, I figured it out myself. 4 Years later, I had to do it again and couldn't remember. Several hours later of talking to techs who didn't know what they were doing, I figured it out for myself, again.

First, you have to uninstall McAfee using the MCPR tool mcaf.ee/mcpr.

Then, browse to the folder containing the "McAfee Vault" folder.

Right click the folder.

Click Properties.

Click Security.

Click Advanced.

Delete the "Everyone" user which is "Denied".

Apply and exit the windows with "OK,OK..."

Delete the folder.

Cause: McAfee changes the security settings for "Everyone" on the "McAfee Vault" folder. Amazing that they still don't have this in their knowledge base...

13 Replies
exbrit
Level 21
Report Inappropriate Content
Message 2 of 14

Re: How do I remove folder called "Mcafee Vaults"?

Jump to solution

It's a bit of a long way around but what you'll have to do is uninstall everything via Control Panel (this will vacate 1 license on your account page), cleanup with the MCPR tool, then reinstall using the Custom option to only install what you want.

See this FAQ for details: How To Uninstall/Reinstall McAfee Consumer Products EXCEPT Anti-Theft

The above operation should only take a few minutes if this is a high-speed connection, but will involve 2 reboots.

Re: How do I remove folder called "Mcafee Vaults"?

Jump to solution

Is there a way to move the "mcafee vaults" folder and keep it out of my documents folder?

Perhaps this could be easier if there's a way.

Please clarify.  Thanks.

exbrit
Level 21
Report Inappropriate Content
Message 4 of 14

Re: How do I remove folder called "Mcafee Vaults"?

Jump to solution

By the way, did you set it up with user name and password or not?

exbrit
Level 21
Report Inappropriate Content
Message 5 of 14

Re: How do I remove folder called "Mcafee Vaults"?

Jump to solution

atomarchio wrote:



Is there a way to move the "mcafee vaults" folder and keep it out of my documents folder?



Perhaps this could be easier if there's a way.



Please clarify.  Thanks.


No that isn't allowed by the software.

SafeBoot
Level 21
Report Inappropriate Content
Message 6 of 14

Re: How do I remove folder called "Mcafee Vaults"?

Jump to solution

No - it's not a real folder, it's a link to the vault application. You can't move it or delete it.

Your choices are ignore it, or uninstall, reboot, and reinstall without selecting that option.

Re: How do I remove folder called "Mcafee Vaults"?

Jump to solution

Wow is that annoying.  All I wanted to do is just trying the d**m thing.

I hate being tricked like that...

SafeBoot
Level 21
Report Inappropriate Content
Message 8 of 14

Re: How do I remove folder called "Mcafee Vaults"?

Jump to solution

Not sure I understand - what trickery are you facing?

Re: How do I remove folder called "Mcafee Vaults"?

Jump to solution

I was not exactly that this "vault" thing was before I installed.

Like most programs, I though I could try and just uninstall it if I did not like it.

The fact I tried this "vault" and now I can't remove this folder is something they should've disclosed prior to installation.

They need to remember that not everyone is an advanced user of these products.

exbrit
Level 21
Report Inappropriate Content
Message 10 of 14

Re: How do I remove folder called "Mcafee Vaults"?

Jump to solution

If you need help, Technical Support is free of charge by phone or online chat, see link below.

Toronto ▪ Canada
Volunteer Moderator - Consumer Products
I CAN'T HELP PRIVATELY - PLEASE POST IN THE FORUMS
Use Advanced Search To Find Answers

Consumer Technical Support (alter Country @ top right as needed)

Consumer Customer Service (Accounts, Billing, Registration, etc.)
Anti-Spyware/Malware/Hijacker Tools