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How do I keep the desktop icon from coming back?

I saw another closed thread about this and the McAfee person said this was fixed in Jan 2012. I installed this September 2012 and it is still a problem. It takes up desktop space I cannot spare. I can open the program well enough from my Task Bar. It is annoying.

6 Replies

Re: How do I keep the desktop icon from coming back?

I have not noticed this will recheck my two PCs. To repro what version of Mcafee are you running/ what OS and where did you get Mcafee from ie was it from a partner such as dell or verizon?

on 11/09/12 4:59:56 EDT AM

Re: How do I keep the desktop icon from coming back?

OS: Vista Home Premium

McAfee Sec Center 11.0

" Virus Scan 15.0

both updated and current DAT files

McAfee provided by Time Warner.

Re: How do I keep the desktop icon from coming back?

What builds 11.0.? 15.0.? etc.

Current version is 11.6 but this depends on if Time warner's version allows this update yet.

Re: How do I keep the desktop icon from coming back?

Moderator, that is the most current version available on Time Warner.

Re: How do I keep the desktop icon from coming back?

Hi,

Did you the follow the below article. Thanks,

http://service.mcafee.com/faqdocument.aspx?id=TS101314

Re: How do I keep the desktop icon from coming back?

Karthiks, I just read the link, thanks. I have build 11.0.678 so should already include the correction. The part about registry keys seems not to apply in this case as I did not have to register for it beyond logging in to the Time Warner website and using my customer information. BTW, after I booted up this morning the icon was back.

Message was edited by: kailuak on 9/11/12 5:54:20 PM CDT