cancel
Showing results for 
Search instead for 
Did you mean: 

How do I get rid of Radial Point, I feel like i've tried everything!

I've tried many things to get rid of Radial Point, including;

the Windows install cleanup, which i can't find any of the RPS when run,

the RPS unistall tool,

the Macafee patch,

and I have also looked in program files to see if i can find the files but can't seem too

However the installer still persists to tell me that it is still there,

any other ways to resovle this?

Thanks,

Ash

10 Replies
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 11

Re: How do I get rid of Radial Point, I feel like i've tried everything!

Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 3 of 11

Re: How do I get rid of Radial Point, I feel like i've tried everything!

I should have added that their support is here: http://www.radialpoint.net/support/index.php

Re: How do I get rid of Radial Point, I feel like i've tried everything!

If all else fails you could remove the registry key that is causing the McAfee Installer to halt.

Look for the following key. If it is present, you can rename it, or delete it.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D7DF917E-C963-42B4-AD48-837ACA6D8859}

Then retry the installation and let us know how it goes.

Re: How do I get rid of Radial Point, I feel like i've tried everything!

Thanks, I have tried the first one, and it doesn't work

but thank you for the support link.

And the registery key doesn't seem to be there, there isn't a directory called CurrentVersion

Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 6 of 11

Re: How do I get rid of Radial Point, I feel like i've tried everything!

There should be, what operating system/service pack is this?

You reach that key by typing in Start/Run 'regedit' minus the '', then click OK or hit the Enter key.

Message was edited by: Ex_Brit on 12/01/11 5:44:00 EST PM

Re: How do I get rid of Radial Point, I feel like i've tried everything!

Sorry it was my error, it is there but the key isn't

Re: How do I get rid of Radial Point, I feel like i've tried everything!

If you have time I can connect to your computer and try to fix it. Reply back and I will give you my email address to get things rolling.

Re: How do I get rid of Radial Point, I feel like i've tried everything!

Do you have time to do it now?

Re: How do I get rid of Radial Point, I feel like i've tried everything!

Yes

Message was edited by: Doug Richards on 1/13/11 12:28:24 PM PST

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community