I have been trying to download McAfee for the past two days and it keeps saying to remove incompatible software "Anti-virus SBC Yahoo! Online Protection" . I believe this is an old CA program from what I've read. They spent about 2 hours on my computer remotely this morning and assure me there is nothing left. I've restarted the program and still I can't download McAfee. My computer is currently unprotected!!f Please help. Thanks Alex
If there is nothing showing in Control Panel/Add or Remove Programs (XP) or Programs/Uninstall a Program (Vista/Windows 7) to uninstall it there, then try the following:
Go to Start/Run and enter regedit hit the Enter key.
HKEY LOCAL MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENTVERSION/UNINSTALL
Look for any entries in that key that pertain to CA, SBC or whatever the anti-virus is/was called, and delete them. be very careful to only delete those entries and none of the others.
Other than that contact Technical Support Chat via the Useful Links above.