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dumbo
Level 7

How do I Activate OEM Installed Antivirus Plus

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I just received my new WINDOWS 7 PC with McAfee Antivirus Plus trial already installed.  I cannot identify the version I already have because each component of Antivirus Plus has it's own version number.

Suffice it to say, the Security Center component version is 11.0, and the VirusScan component version is 15.0

My Question,

If I buy a store boxed copy of AntiVirus Plus 2012, how do I activate the AntiVirus Plus already installed on my PC, without having to uninstall, then reinstall the boxed store copy.

Is there an activation code supplied in the store boxed copy that can simply be entered into the version already installed on my PC?

I get the best price for AntiVirus Plus by simply buying it in the store, on sale.

I do not wish to have to go thru the process of UNINSTALLING the already installed trial when it expires.

Thank you in advance for your reply.

 

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Peacekeeper
Level 20

Re: How do I Activate OEM Installed Antivirus Plus

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They are correct as your trial is tied to the supplier of the trial ie dell /acer etc. If you renew via them you would not get the uninstall path I feel though as you said teh cost is more than teh box.

Really uninstalling easy you just follow

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

ie uninstall via the add/remove programs in windows or win 7 equivalent then run MCPR removal tool. You then reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

and then load the Cd and follow the instructions.

Once installed you then activate it and use your account for future installs.

Message was edited by: Peacekeeper on 25/09/12 2:16:49 PM
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Peacekeeper
Level 20

Re: How do I Activate OEM Installed Antivirus Plus

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You can pay a subscription and have the trial made permanent. As long as you keep the same product ie not get Internet security when you have AV plus no uninstall is required. Customer service is people you need to discuss this with as they handle account and activation queries.

.

http://service.mcafee.com/CustomerService.aspx?lc=1033&sg=CS&pt=1

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dumbo
Level 7

Re: How do I Activate OEM Installed Antivirus Plus

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Hi Tony,

Thanks for responding.

I was pretty sure I can pay for a subscription online at the McAfee site (EXPENSIVE!!).

My real question is can I buy a boxed identical McAfee (ie Antivirus Plus) version and enter needed info from the boxed store purchase into the already installed Antivirus Plus.

OK, I'll check with Customer Service, seems like an arduous path just to find out answer to this simple question.

Respectfully,

John

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dumbo
Level 7

Re: How do I Activate OEM Installed Antivirus Plus

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Tony & others who might be helped by my Question:

I just talked to tech support on phone.

I was told I need to first uninstall the trial (when it expires, of course), then reinstall the boxed version.

Really, ....that's too complicated.

One should be able to enter a license key from the boxed store purchase without need to uninstall the identical trial version.

I'm seriously thinking that if I have to uninstall the trial, why not just install the free Microsoft AV?

McAfee should make this a simple process to retain folks like me who already have the trial installed.

When uninstalling, it's extremely important you follow the special uninstall instructions, here,...

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

BTW, Antivirus Plus is on sale at OfficeMax for $20 this week only, versus McAfee online price of $60.

Respectfully,

John

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Peacekeeper
Level 20

Re: How do I Activate OEM Installed Antivirus Plus

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They are correct as your trial is tied to the supplier of the trial ie dell /acer etc. If you renew via them you would not get the uninstall path I feel though as you said teh cost is more than teh box.

Really uninstalling easy you just follow

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

ie uninstall via the add/remove programs in windows or win 7 equivalent then run MCPR removal tool. You then reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

and then load the Cd and follow the instructions.

Once installed you then activate it and use your account for future installs.

Message was edited by: Peacekeeper on 25/09/12 2:16:49 PM
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dumbo
Level 7

Re: How do I Activate OEM Installed Antivirus Plus

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Tony,

Many thanks, I think I understand it better with your explaination.

I can follow your instructions when the trial expires.

John

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Peacekeeper
Level 20

Re: How do I Activate OEM Installed Antivirus Plus

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The price difference between boxed from some places and subscription renewal sucks we mods have been complaining re this for ages,however, provided you get a legit version (current version) you can get cheaper  software than renewnig subscriptions boxed.

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