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Help me activating my mcafee product.

Lately i've installed mcafee total protection on my mums PC...

unfortunatly i cant activate mcafee product..

When i click Activate  a popup screen appear and in 1 second it disappear...

already tried the mcoemmgr.exe /regserver - thing.. but that doesnt work either..

Please help!

Thanks!

7 Replies
Dinz
Level 16
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Message 2 of 8

Re: Help me activating my mcafee product.

Hello there,

Could you please let us know the operating system installed in the PC.

Also, let me know whether you are trying to install  - McAfee Security center or McAfee total protection , which is registered under your McAfee account ? or any different one ?

Regards,

Dinesh K

McAfee Online Community Moderator

Re: Help me activating my mcafee product.

The operating system is windows 7

and the software is total protection.

Dinz
Level 16
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Message 4 of 8

Re: Help me activating my mcafee product.

Could you please let me know if the computer came preintalled with a windows 7 or was it a upgrade from a different OS?

Also, did you perform any recent changes to the computer like a system restore ? Are you still seeing any issue with regards to the activation ?

Regards,

Dinesh K

McAfee Online Community Moderator

Re: Help me activating my mcafee product.

Could be linked to this issue...

https://community.mcafee.com/thread/30594?tstart=0

Ian

Dinz
Level 16
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Message 6 of 8

Re: Help me activating my mcafee product.

Hi Ian,

Both of them are different issues, I have suggested you few steps in your original thread for your issue, please try the same and get back to us on your original thread.

Thanks,

Dinesh K

McAfee Online Community Moderator

Re: Help me activating my mcafee product.

Hi there,

Sorry for the late response,

*its my mums pc, and i do not live with my parents anymore

The PC is a Dell PC with preinstalled OS.

A half year later there were some changes (because of damage on harddisk)

So there came a PC mechanic to change HDD and also put a new blank windows OS on it (still win7)

After that i tried to install mcafee..  *see original post*

What else you need to know?

Hope there is a fix for it!

Dinz
Level 16
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Message 8 of 8

Re: Help me activating my mcafee product.

Please click on Useful links at the top of this page and get connected with our technicians so that they validate your account information and help you get registered.

Regards,

Dinz