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Hangs

When running a McAfee Antivirus Full Scan  it hangs at 22%, Honestly for last 20 hours McAfee Antivirus Full Scan has not moved off 22%. Uninstalling and reinstalling McAfee Antivirus ineffective. Cleaning temporary internet files, history and cookies ineffective.

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Reliable Contributor catdaddy
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Re: Hangs

​,

                  This has been brought to our attention by several other customers. We will be discussing this tomorrow on our weekly Conference Call. Actually with our New Next Generation Scanning Engine, I simply let it constantly call back and forth to the Cloud, and leave it to McAfee to Auto scan my system on a weekly basis.

                   Here is what the McAfee Consumer Product Manager has had to say:

From The program manager

Here's my best effort at explaining what's happening.  At its heart, our new technology is more designed for on-access scanning - with heavier reliance on Cloud look-ups.  Instead of storing an enormous library of virus signatures on the PC, we point McAfee to a much more effective library of signatures and behavioral traits in the Cloud - to help us more effectively stop the bad stuff.  While McAfee is now using less system resources, there appears to be a bit more lag time for On Demand scans - as Cloud calls are awaited for every file.  The new technology in McAfee is designed to check every file upon execution.  In effect, you could never run an On Demand scan again, and still be just as safe! Under normal circumstances using your PC with our new technology, you'll never notice a hefty scheduled scan slowing down your PC.  But if you choose to trigger a full system On Demand Scan, it may take a bit more time.  We're working on optimizing this, and also considering some other measures - including allowing McAfee to take up more system resources during On Demand Scans, than we normally allow.  We're here to keep you safe...while being sensitive to the performance of your PC. 

Tracy Tromine

Consumer Product Manager

Cliff
McAfee Volunteer