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HOW do I e-mail McaFee? I go to the page where it says I can e-mail or chat with a tec

How do I e-mail Mcafee?  There home page has a button to "e-mail or chat with a technician" but when I go there there is no "e-mail" option.  I have tried the "chat" option but then I just get something "installing" 20 or 30 minutes until I shut it down.

2 Replies
Dinz
Level 16
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Message 2 of 3

Re: HOW do I e-mail McaFee? I go to the page where it says I can e-mail or chat with a tec

Hi ,

May I know what is the issue you face with Mcafee ?
Along with the problem description , provide certain additional information such as

The computer’s operating system ?
How old is the computer  ?
What is the type of internet connection ? (cable/dsl/wireless)

And we will get back to you with a solution.

Thanks,
Dinesh K

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YOGA*
Level 9
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Message 3 of 3

Re: HOW do I e-mail McaFee? I go to the page where it says I can e-mail or chat with a tec

Hi,

Added to the above suggestion HallsofIvy you can click here https://service.mcafee.com/UserInfo.aspx?lc=1033&sg=CS&pt=1&st=EMAIL to get into Mcafe customer support email service.