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triaby
Level 7

HOW DO YOU ACCESS CUSTOMER SERVICE

I am trying to get a refund and was directed to this page http://service.mcafee.com/default.aspx - now when I click on Customer Service - a new page opens with "An Error Occurred". How am I supposed to contact Customer Service to get a refund when the link will not work.  On the same page Technical Support and Virus Removal work fine, so it has nothing to do with my setup. 

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2 Replies
Hayton
Level 18

Re: HOW DO YOU ACCESS CUSTOMER SERVICE

There's some maintenance work going on just at the moment. I'm getting the Error Occurred message on a number of pages and links. I don't think the work will go on much longer; if the Error pages are still appearing tomorrow I'll raise the issue with the Site Administrator.

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Aldrin
Level 12

Re: HOW DO YOU ACCESS CUSTOMER SERVICE

It's good now, click on the Useful Links on the top of this page and then select Customer Service...

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