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gen
Level 7
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Message 1 of 4

HELP! Someone! Scan and MISP not responding

Hello~

I need help, everytime I run a full scan on my laptop, windows vista home premimum 32 bit, it stops at the same spot (at 36%, c;\users\all users\supp...4df.11\description.html) I ran it on safe mode and it scanned all the way through with no problem. However, when I tried scanning it again it will stop at the same place. and when I exit out of mcafee i need to use the task manager and afterwards it'll say " MISP Shell is not responding".

Though, when I use the internet or any other software everything works fine. I also have Spyware Doctor, and when I run a full scan it works great.

Browser: Mozilla Firefox

Can anyone help?

Did I even post on the right page? ^.^

Thanks in advance

Message was edited by: gen on 3/13/10 3:34:50 PM CST
3 Replies
Dinz
Level 16
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Message 2 of 4

Re: HELP! Someone! Scan and MISP not responding

Hi Gen,

Could you please provide some more information about the computer ;

What is the operating system ? (Win xp/vista/7)
How old is the computer ?

What is the version of Internet explorer ? (open IE click Help - Click about Internet explorer)
Do we have any zip files in the mentioned location ?

Regards,
Dinesh K

gen
Level 7
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Message 3 of 4

Re: HELP! Someone! Scan and MISP not responding

Hello, thanks for the reply.

Well, I actually fixed it, and it's working great now. I found another discussion that had the same problem as well.

THanky You though!!! =)

Dinz
Level 16
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Message 4 of 4

Re: HELP! Someone! Scan and MISP not responding

Hey gen,

Glad that you are OK now, Do report back if any other issues

Regards,
Dinesh K