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Level 7

Frozen desktop!

My desktop freezes when downloading McAfee protection and other than turn it off at the mains, it won't unfreeze - why does this happen and will I have to re-install McAfee if I turn it off entirely?

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Level 21

Re: Frozen desktop!

Technical Support are probably your best bet to troubleshoot this issue linked under Useful Links at the top of this page, but maybe if you gave more information I might be able to offer suggestions.

What is your computer make and model and how much memory (RAM) is installed, what operating system and service pack are you using and what, if any, security software did you have or do you have already?

Message was edited by: Ex_Brit on 03/01/12 1:02:59 EST PM
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