Today I have had no internet access on my laptop, I have troubleshooted and I've still had no luck, however my wi-fi is working on all my other devices.
I then checked my McAfee and my firewall was switched off. Every time I switch it on, it just switches itself back off.
I then rebooted my laptop in Safe Mode and ran a full scan and ended up with a Trojan along the lines of 'Generic Exploit'. McAfee removed it and rebooted. I thought it may have had something to do with this but I have still had no luck.
Kindly update me the below details,
What is your Operating System ? Windows XP/Vista/7
What is the name of the McAfee Product you use it on the Machine ?
Click on start -> type firewall.cpl click on firewall.cpl from the top of the pane
Once the Windows Firewall window opens let me know it is On / OFF, it would be great if you take a screen shot of the windows firewall page and attach the same in the next post
I am unable to reach the McAfee server due to having no Internet Connection on my laptop, I am currently using my mums laptop and transfering the files over by a Memory Stick
You no need the internet connection to run that McAfee Virtual Technician link that I have posted, simply click on the link and run it and follow the on screen instructions.
Once installed launch the McAfee Virtual Technician, once the scan completed it will give the result at the end , take a screen shot of it and attach the same