I have a dell laptop with windows vista and winwows mail. Everything was fine until earlier this week when I could no longer send emails. I can still receive fine.
I get this error message:
'The connection to the server has failed. Subject 'test' , account, Protocol SMTP Port 25 secure (SSL),No, socker error 10060, Error number 0x800CCC0E
I have checked and all email settings - fine
I have run Mcafee virtual technician - fine
I have tried sending emails via my blackerry - fine so the server works ok
I have tried the email provider help service and checked everything there end - fine They say its a firewall issue.
I cant get access to Mcafee online help chat as the 'representative chat' doesn't seem to work. Can anyone help? I am getting desperate!
The only other issue which may or may not be relevant is that I live in the UK but have just arrived in Canada for a few weeks. This issue has started since I arrived.
Try changing the port from 25 to 587, and check the box for Authentication Required.
There are discussions in many places about this problem; some advice runs along the lines of "switch off all your AV protection and disable the firewall", but that's not a good idea. The real problem seems to be that Windows Mail does not work well with non-Microsoft AV solutions :-)
If changing the port doesn't work, then this may be a problem with your ISP - someone in the Technet forums thread below reported a problem specific to Canada. Read through the thread, there's some useful advice in there.
There is a list of Windows Mail error codes at http://support.microsoft.com/kb/942495.