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sibuscus
Level 7

Error Code 0 during installation

So, my uncle bought this shit ass product from you, imbeciles. Unfortunately, he didn't ask me first and he just bought your product for one year. He bought the LiveSave version. Now, he tried installing it and couldn't, so he asked me for help.

I tried everything. I updated his drivers, I changed the DNS, I ran CCleaner, cleaned all the registry errors, cleaned the temporary files. I downloaded the Virtual Assist Idiot and the Pre-Installer and nothing worked.

What kind of a fucken program won't let you install it? He bought it and can't install it. How retarded are the developers. I downloaded the installer from Internet Explorer, Google Chrome, Mozilla Firefox. NOTHING, only stress and frustration. Then I tried contacting the support. I entered all the information and when I click submit: You must enter a value appears. I entered all the values correctly. I entered my First, last name, phone number, EVERYTHING. Still I get an error at Problem Description. I tried entering only numbers, only letters, I still get You must enter a value.

I just told him what happened and he wants his money back. UNFORTUNATELY, he cannot contact the support, so he's in a bit of a wheel here. He ended up using the free version, despite having paid for it.

Why can't you do it like the other anti-viruses? You download, enter the serial and boom, you have protection. I'm so disappointed in humanity just because of this shit.

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6 Replies
catdaddy
Level 20

Re: Error Code 0 during installation

​,

While I can understand your frustration, please know that we are always here to assist. Could you kindly refrain from using such 'Superlatives'? Please try following these Guidelines\Suggestions to help resolve your issue?  Unable to continue installation. Error 0 (with Windows Security Suites)

All the very Best,

Cliff

Moderator

Consumer Products

Cliff
McAfee Volunteer
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Moderator
Moderator

Re: Error Code 0 during installation

Hi

Regret the inconvenience caused. Please try the steps in the below thread and see if it fixes the issue

You may contact Tech Support anytime by dialing 866-622-3911 if you need assistance performing the steps.

Edit: I noticed that you are located in Bulgaria. Tech Support operate only in the Business hours (BG Time) and hence you may have received an error while submitting a Service Request. You could either change the country and try submitting the request or attempt during Business hours (9AM - 4PM)

Tier 2.5 Technician
catdaddy
Level 20

Re: Error Code 0 during installation

Thank you Selvan

Cliff
McAfee Volunteer
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fcosgrove
Level 7

Re: Error Code 0 during installation

Hi,

I have the same problem here. Im a IT guy and this is the AV i'm saling and installing to must of my clients. I have the error code 0 on 3 computers with different OS.

I tried the Unable to continue installation. Error 0 (with Windows Security Suites) on 3 computers but its always the same error.

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Moderator
Moderator

Re: Error Code 0 during installation

Hi Francis,

Please open a ticket with Support by following the below link.

https://service.mcafee.com/webcenter/portal/cp/home/contact

Tier 2.5 Technician
0 Kudos
catdaddy
Level 20

Re: Error Code 0 during installation

I might add that ​ is a Tier Tech 2.5 Technician from Support , so kindly follow his suggestions\advice.

Cliff
McAfee Volunteer
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