I previously had a LiveSafe which expired. I decided to downgrade because I didn't need all of the features it included. I uninstalled said program and redeemed a retail code for Total Protection. The subscription is active in my account, and I downloaded the install program. I followed the installation wizard and got an Error Code 0 at the end. I have tried multiple times with no success to install the software, and its frustrating to not have the protection that i already payed for...
Windows 10 64bit
Did you use the (MCPR) Tool after uninstalling (Livesafe) from your Control Panel/Programs and features/Restart?
I might add you must 'restart' after running this tool, to assure all remnants are removed.
I would also install using Internet Explorer as well.
All the Best,
As Catdaddy has said, the two suites are almost identical. Use the Custom Install option to only install the features you want.
After running the removal tool he recommended followed by a reboot read this before reinstalling. Error 0