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Email not changing on mcafee app

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So I recently changed my mcafee email on the website and i got an email. But when I open the app its still the same

Why is it doing this

1 Solution

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exbrit
Level 21
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Message 3 of 7

Re: Email not changing on mcafee app

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I'm assuming it's your software download page.  It takes about 24 hours for that to filter through the system.

If you have doubts contact Customer Service as they control all that side of things, link below and it's free by phone or online chat.

If it's this website try logging out and back in a couple of times and maybe try rebooting.

I'm shutting my machine down for the night now, so good luck.

Toronto ▪ Canada
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Consumer Technical Support (alter Country @ top right as needed)

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exbrit
Level 21
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Message 2 of 7

Re: Email not changing on mcafee app

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You mean here in the Community or in your McAfee software account?

Also what McAfee App exactly and in which operating system?

exbrit
Level 21
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Message 3 of 7

Re: Email not changing on mcafee app

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I'm assuming it's your software download page.  It takes about 24 hours for that to filter through the system.

If you have doubts contact Customer Service as they control all that side of things, link below and it's free by phone or online chat.

If it's this website try logging out and back in a couple of times and maybe try rebooting.

I'm shutting my machine down for the night now, so good luck.

Toronto ▪ Canada
Volunteer Moderator - Consumer Products
I CAN'T HELP PRIVATELY - PLEASE POST IN THE FORUMS
Use Advanced Search To Find Answers

Consumer Technical Support (alter Country @ top right as needed)

Consumer Customer Service (Accounts, Billing, Registration, etc.)
Anti-Spyware/Malware/Hijacker Tools

Re: Email not changing on mcafee app

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No when i click on my account on the mcafee app

Also im on windows 8.1 and the security center version is 14.0

Also its NOT the mcafee central app

Re: Email not changing on mcafee app

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Thank you Ex_Brit but its fixed now

exbrit
Level 21
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Message 6 of 7

Re: Email not changing on mcafee app

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That's good, all the best ;-)

exbrit
Level 21
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Message 7 of 7

Re: Email not changing on mcafee app

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Moved this to Consumer > General as a better spot to file it.