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craigallen
Level 7

ETA on the fix for the firewall issue that is causing network problems

Just wondering if you guys at McAfee have an idea of when there will be a fix to this?  I, and many others,  am getting sick of having to go into the Windows Network Center and either disable and re-enable our network adapter or diagnose and repair by resetting our LAN adapter when they turn thier computers on and your firewall is blocking the computer from finding thier internet connection.  I know others have just turned your firewall off so that thier computers will find thier internet connection on start up.

There are alot of people having this issue....just look through the posts!

Message was edited by: craigallen on 5/29/12 3:37:03 PM CDT
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2 Replies
Dinz
Level 16

Re: ETA on the fix for the firewall issue that is causing network problems

Sorry for the inconvenience caused, we have a fix that is been developed at labs,  in the mean time please follow the proposed FAQ that should fix the issue;

http://service.mcafee.com/faqdocument.aspx?id=TS101346 

Regards,

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craigallen
Level 7

Re: ETA on the fix for the firewall issue that is causing network problems

That's great.....when will we see it?!  My subscription is coming up soon...if you don't have your program fixed, then I'll fix the problem.  It's called uninstall your software and get another that doesn't screw up something as simple as the computers ability to auto-connect to the internet.

It's good to know your program started doing this almost 2 months ago...and you still don't have it solved.  Heck I can't believe you didn't send a update down to rollback your version until you could figure out the problem and fix it in your "labs".

Message was edited by: craigallen on 6/6/12 8:27:27 PM CDT
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