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Downloading McAfee (More Urgent that others!)

For some unknown reason, McAfee showed itself as being "deactivated" so I deleted it.  When I tried to reinstall it, it would not load, from the wesite and cd downloader.  Anyone  know what's wrong with my McAfee thing?

P.S. - My thing expires on March 2012, so it's not because it really expired.

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7 Replies
exbrit
Level 21

Re: Downloading McAfee (More Urgent that others!)

I assume you mean uninstalled rather than deleted it.   What is your operating system and service pack please?

After uninstalling did you run the McAfee cleanup tool?  If not then run it now - linked in Useful Links at the top of this page (MCPR)

Reboot and try your installation again.

If deactivation occurs again, that's an accounts issue and you should phone Customer Service - it's a free call.

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Re: Downloading McAfee (More Urgent that others!)

I tried all except calling them

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exbrit
Level 21

Re: Downloading McAfee (More Urgent that others!)

Perhaps Technical Support will help.  That is also free.

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Re: Downloading McAfee (More Urgent that others!)

They fixed it for me last week, but the problem arose a few days ago.

Message was edited by: shihmingwang0617 on 10/15/11 4:43:19 PM CDT
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exbrit
Level 21

Re: Downloading McAfee (More Urgent that others!)

Give them a call again then.   Something is causing it - are you using a registry cleaner or optimizer?   Do you have something installed that alters your network connections?

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Re: Downloading McAfee (More Urgent that others!)

They sent me an email. I'm going to read it now.

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exbrit
Level 21

Re: Downloading McAfee (More Urgent that others!)

OK goiod luck but it is far faster and easier to use phone support or at least online chat.

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