My question is whether it is necessary to uninstall the McAfee LiveSafe trial which is ending (preinstalled from Acer), before i subscribe to McAfee Internet Security product?
From the guide it says: "IMPORTANT: If your McAfee products were pre-installed by your computer manufacturer, ensure that you activate your McAfee subscription before you uninstall them. Re-installing from a CD or download installs only your McAfee home user applications, but might not recover your paid subscription term information."
Not clear if the activate you McAfee subscription refers to the McAfee LiveSafe trial, or the McAfee Internet Security which I intend to install? Pls clarify. Thank you,
The rule i heard of is if the product is not the same ie antivirus when you had total protection installed you have to uninstall fully and reinstall via the cd.
As this is a preinstalled setup best you contact customer support they will know for sure.
Moved to General Discussion. That uninstall mentioned is so that any online accounts are decremented accordingly.
As it was a trial I recommend complete removal, cleanup and reinstall as per: How To Uninstall/Reinstall McAfee Consumer Products EXCEPT Anti-Theft