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slvhansen
Level 7

Disconnected Internet Service

I had McAfee 2013 installed on my computer, it expires in 1 day.  I bought another McAfee 2013 and with the disc downloaded it to my computer, deleted the old one (per CD instructions). It now tells me I am protected, however it has inactivated my wireless and now my computer is totally useless, but totally protected. I have tried to reconnect to the router, tried everything, but nothing works. It tells me I am connected, and then flashes I am not connected.  Problem is the intenet just will not work now at all. I had to get on my laptop to do this? What do I do?

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Peacekeeper
Level 20

Re: Disconnected Internet Service

How did you remove the other copy by this method ie Windows removal and MCPR removal tool or just windows removal?

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

I would say the install is corrupted. What version is installed at this moment?

If you did it correctly call Technical support and they will sort it out for you

http://service.mcafee.com/

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