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davematz
Level 7

Detected Artemis!6005... & FakeAlert Trojans, but still having problems, need help

I have McAfee Total Protection on a netbook for my son.

Ran virus scan and detected 69 items...6 items were resolved & the others weren't.

I cannot run malwarebytes on this machine (previously installed) so i downloaded it again & the machine will not let me run the executable.  Also, problems opening Firefox & Internet Explorer.

I am not too PC savvy which is why I paid for the McAfee total protection.  Need some help with what to do here b/c I thought purchasing the McAfee license would automatically protect against things like this.

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1 Reply
k3tg
Level 14

Re: Detected Artemis!6005... & FakeAlert Trojans, but still having problems, need help

I would suggest you read the following to get your computer problems taken care of.

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